The Spa at The Chrysalis is open 7 days a week for hotel guests as well as the public.
Note: Reservations two weeks in advance are recommended.
Sunday......................9:00 AM to 8:00 PM
Monday.....................9:00 AM to 5:00 PM
Tuesday - Thursday...9:00 AM to 8:00 PM
Friday & Saturday .....9:00 AM to 9:00 PM
The Chrysalis Inn & Spa
804 10th Street Bellingham, WA 98225
Toll free: 888-808-0005
Please book in advance with your credit card or gift certificate number. Treatments included with a hotel package will need to be made at the same time as your hotel reservation. For appointment confirmations we will send an email, we do not call unless by request.
We recommend you arrive 40 minutes prior to your scheduled appointment time. This allows you to check in, change and enjoy the eucalyptus steam room and the relaxation area. Please understand that your treatment will end on time so the next guest will not be inconvenienced. Late guests will receive the time remaining of their treatment. The normal fee will remain unchanged.
Gender of Therapists
We balance and rotate which of our therapists will perform your treatment. If you have a preference of either a male or female therapist, this must be communicated at time of booking. If you are a return guest and enjoyed services from a therapist you had on a prior visit, please feel free to request them again.
Dress comfortably. Robes, towels, sandals, lockers and shower and steam room facilities are available. Our therapists are trained to drape you appropriately for privacy during your treatments. Please refrain from wearing jewelry during your appointment. We recommend bringing open toed sandals to wear home after a pedicure service.
Certain treatments should not be performed on those with severe medical conditions or those who are pregnant. Please notify the staff when you are making an appointment. Some conditions may require a doctor's approval.
made with less than 24 hours notice will be subject to full charge. No shows will be charged the full value of the treatment. Packages and group cancellations differ. Please call for details.
To help maintain a peaceful atmosphere and for your relaxation we ask that all cellular phones be turned off and left in your locker.
Complimentary snacks, tea and lemon water are available in the relaxation area. Spa meals and beverages are also available for purchase.
Most of our treatments are suitable for individuals 13 or older with parental consent. We request that children do not accompany you for your treatment.
15 to 20% gratuity is appropriate and subject to your discretion.
We regret that we cannot be responsible for lost or stolen items.
We reserve the right to refuse service or discontinue service to anyone demonstrating a behavior that is perceived as inappropriate by any member of our staff.
Your feedback is essential in providing you with the best service possible. We encourage you to communicate with the staff regarding your comfort and experience.
About you, For you
This is your spa experience. Please speak up about any preferences. All aspects of your treatment can be adjusted to fit your needs: amount of light, music level, room temperature, and whether or not you choose to have conversation or enjoy the treatment in silence. During a massage, let the therapist know the pressure level you prefer. During body treatments or facials feel free to ask questions about the procedures, products being used, or expectations of the service. If any part of the service is unsatisfactory, please first inform the therapist. If the response is not helpful, then please speak to a manager if one is available.