We care about your health and safety and want all aspects of your spa experience to be positive and relaxing. Some medications and products, such as Accutane, Retin A/ tretinoin products, peels and other strong exfoliants, and antibiotics can cause skin thinning or sensitivity. Please inform us if you have used any preparation designed to peel/ exfoliate the skin or treat acne within the last six months. To perform a waxing service, hair length should be 1/4” or 3-4 weeks of hair growth. We also recommend that you wait 2-3 days before and 24 hours after waxing before sunbathing, tanning or swimming. Waxing is best performed 3-5 days before a special occasion or vacation.